Job Title:Master Automotive Technician / MechanicLocation:  8250 E 121st Street South Bixby, Oklahoma 74008Job Overview:We are looking for Master Technicians/mechanics who are energetic, upbeat and have a positive attitude. The technicians we are looking for have to seek out solutions to tough problems with a strong passion for doing what’s right for our guests.Responsibilities include, but are not limited to:Work with the service department to distribute work to techniciansManage and oversee individual technician workloads and overall workflow in the service areaTrain and mentor new technicians Help other technicians diagnose and repair vehicles when necessary (i.e., misdiagnosis, employee development, etc.)Educate technician team to uphold brand and quality standards of the  team to troubleshoot guests concerns quickly and effectivelyManage and maintain shop supplies and equipment Monitor bulk fluid levelsMonitor shop efficiency through technician hours reports and ticket audit processManage scan tool subscriptionsDistribute shop housekeeping tasks among all technicians by promoting our high standards of safety, cleanliness, and organizationEnforce safety regulations and protocols Work closely with the service department and effectively communicate guest concerns and assist with guest complaint resolution when necessary 
